Dedicated Team for Your Complex Projects
TransferNow delivers unparalleled payment solutions to the forefront of the financial landscape in Qatar and the GCC. Committed to excellence, we are here to build a long-term partnership with you, ensuring sustained success together.
24/7 Technical Support for You
Dedicated Support Team
Skilled professionals are available 24/7 to address any queries, resolve issues, and ensure seamless operations for your business.
Proactive Monitoring
Proactively monitor our systems to promptly detect and rectify any anomalies. Rest assured that your payment infrastructure is in safe hands.
Rapid Response
Count on us for swift assistance, whenever you need it. Our rapid response time ensures minimal disruptions and maximizes efficiency.
Local Expertise
As a Qatari company, we understand the local nuances and intricacies. Count on us for tailored solutions aligned with local customs adhering to Sharia law and Islamic banking principles.
Not just a service provider, but also a long-term dedicated partner committed to the success of your business. Dedicated team, based in Qatar, fully equipped to handle complex POS solution implementation, maintenance, and field support. Additionally, we offer direct access to our main EU development team, ensuring that you receive the highest level of expertise, support and access to the latest technology trends and updates.
Local Support Services
Unparalleled Expertise in Complex Projects
Always ready to go the extra mile to ensure your satisfaction. Highly skilled team that possesses extensive knowledge of the payment services industry, demonstrating excellence in implementing complex POS solutions and delivering exceptional maintenance and field support services.
Local Field Support and Maintenance
Provide comprehensive hardware and software maintenance services for your bank’s POS Network. Our services include defining and managing POS fleet terminals: downloading software and parameters on POS terminals: monitoring the POS fleet terminals: installation/deinstallation at Merchant Location, Training the trainer: delivery of consumables, etc. We also offer troubleshooting, technical support, preventive maintenance, and POS repair services.
Merchant Staff Training
Empowering your staff with the knowledge they need to succeed. Our team provides comprehensive training to merchant staff, ensuring they are well-equipped to handle any situation.
Field Support
Field support services designed to meet the specific needs of your business. We work according to the agreed SLA, ensuring that you receive the highest level of service at all times. We have redefined the service intervention timings in Qatar market by reducing the intervention time from 1-2 days to 4 hours.
Reporting and Reconciliation
Providing detailed reporting and reconciliation services, helping you keep track of your POS network’s performance. Our reports are comprehensive, easy to understand, and delivered on time.
Stock Management
Ensuring that you always have the necessary resources on hand, we manage your inventory and stock. Our professional asset management system allows clear visibility of all details and efficient tracking of each device. Our TN asset management system generates reports with asset stock movements, service history, consumables usage, GPS location, etc.
24/7 POS Managed Services with Full Outsourced POS Business Solution
Always valuing long term partnership, that’s why we are offering for the first time in Qatar our state-of-the-art solution “POS Managed Services” (POS as service). The solution is designed to provide any bank the end-to-end POS Payment solution, with minimal or no investment, promoting long-term stability and support. Our POS Managed Services are available 24/7, ensuring that your business never experiences any downtime.
Your Local Datacenter
All applications are hosted locally in a datacenter, providing the required firewall and IPSec to secure traffic. We provide SIM cards for “Mobile” GPRS/3G POS Terminals and Ethernet connection lines for “Fixed” POS Terminals. We also install and manage APN configuration to support GPRS/3G connectivity.
